Question 1

How fast do trackers update?

Accepted Answer

Vehicle trackers update every 60 seconds while the vehicle is moving. Trailer and equipment trackers report every 10 minutes while in use.

Question 2

Is there a contract?

Accepted Answer

No. There are no lock-in contracts or cancellation fees, and we offer a 30 day full money back guarantee.

Question 3

How is the device installed?

Accepted Answer

Simply plug the tracker into the vehicle's on-board diagnostics (OBDII) port, or wire it in, and you're ready to go.

Question 4

Can I see historical data?

Accepted Answer

Yes. You can see all routes, stops, addresses and durations with 6 months of map history and 24 months of reports.

Question 5

Can I track my vehicles in real time?

Accepted Answer

Absolutely. Our platform gives you real-time visibility into your fleet, allowing you to see where your vehicles are and monitor their movements throughout the day. Whether you're managing a few vehicles or a large fleet, MyFleetFinder helps you stay informed and in control.

Question 6

How can MyFleetFinder help reduce operating costs?

Accepted Answer

Our system helps you identify unnecessary idling, excessive mileage, inefficient routes, and driving behaviors that contribute to higher operating expenses. With greater visibility into how your vehicles are being used, you can make informed decisions that help reduce fuel costs, increase productivity, and improve your bottom line.

Question 7

Does MyFleetFinder offer geofencing?

Accepted Answer

Yes. Our system allows you to establish virtual boundaries around customer locations, job sites, warehouses, and other important areas. You can receive alerts when vehicles enter or leave designated locations, giving you greater control over vehicle activity and unauthorized usage.

Question 8

Can MyFleetFinder help improve driver safety?

Accepted Answer

Yes. Our fleet tracking solution provides insights into driving behaviors such as speeding, harsh braking, and rapid acceleration when supported by the installed equipment. These insights allow you to identify potential safety concerns, improve driver coaching, and encourage more responsible driving practices.

Question 9

Can I manage multiple vehicles from one dashboard?

Accepted Answer

Absolutely. Our centralized platform allows you to monitor vehicles across different locations from one convenient dashboard. Whether your fleet operates locally, regionally, or nationwide, MyFleetFinder helps you manage your operations more efficiently.

Question 10

How can MyFleetFinder improve customer service?

Accepted Answer

Our GPS tracking solution helps your team respond more effectively to customer requests by providing better visibility into vehicle locations and activity. You can provide more accurate arrival estimates, verify service visits, and improve dispatching and scheduling.

FAQs